Wait My Computer did what!!! (Computer Advice and help)

So I have had more then a few people PM me for help relating to the above, ( I am an I.T Technical Assistant) So I wondered if anyone else needed any help, I know there is more then myself on the site that can offer the above, so if you do have a problem or question then here is a place to do so.

Any problems please provide as much details as possible, for us to offer any help.

82 Comments
82 Comments
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Posted by hydrabob--defunct

:/ I don't have any problems yet, but good for you taking the initiative to help people out.
 
Actually if you could give me the link to that thread you did with the computer voice that would be great.

Posted by Final Arrow

@hydrabob: Hold on :p

Posted by hydrabob--defunct
@Final Arrow: Geez, even online IT puts me on hold ;p
Posted by Billy Batson

How do I turn the computer on? 

BB

Posted by Mercy_

Oh I love this thread. You're awesome, Arrow!

<---relatively tech-retarded.

Moderator
Posted by Final Arrow
Edited by Billy Batson

 What is a CD drive? 

BB

Posted by Final Arrow

@Billy Batson: the thing you use as a cup holder.

Posted by Billy Batson

Ahh okay. Do I have to remove the cup when I'm starting the computer or can it stay there? 

BB

Posted by Aiden Cross

Alright, I updated the computer (windows 7) and now i have a strange looking map in my D:\ partition. It's called something like 7469e48572cd24 etc. Can I delete this without harm?..

Edited by Final Arrow

@Aiden Cross: Can you take a screen shot for me, I think I know what it is and it's fine to remove, but just want to check.

Posted by Aiden Cross
@Final Arrow: And if i press it, it says its busy and can't open it...
 
Posted by Final Arrow

@Aiden Cross: You can remove it, just highlight it and press shift and delete.

Posted by Aiden Cross
@Final Arrow: Alright, thanks! 
 
But if my computer is destroyed after this i'm sending you the bill :P
Posted by Final Arrow

@Aiden Cross: LOL you'd have to find me first, it's not a system folder so you will be fine.

Edited by Billy Batson

How do I turn the monitor screen upside down? Like this: 

  

 
 
 
 
 
 
 
 
 

<---Too lazy to use google search.

BB

Posted by Final Arrow

@Billy Batson: Does not work on all computers if this does not work then you can get a progarm that will pivot the screen

you press ctrl+alt+ up arrow key. You can move your screen to the side by pressing the right or left arrow key and so on. If it does not work then find a program I would suggest Irotate.

Posted by Billy Batson
@Final Arrow:  

Is irotate free?

<---still too lazy to use google :p 

BB

Posted by Omarpool

Does hitting a computer ever fix it? Even if it's like a 1% chance of fixing it that's good enough for me.

Posted by Final Arrow

@Billy Batson: yes

@Omarpool: Actually sometimes it works....I am being serious.

Posted by Omarpool
@Final Arrow: Awesome. I'll try that instead of calling some "professional". They say I can't solve my problems by punching them in the face. Pfft.
Edited by Fragneto

I don't know but I'm using Windows 7 and all my browsers but Chrome are not working. What could have caused this and how do I fix it?

Posted by Final Arrow

@Fragneto: Have you upgraded your IE to 9 and what version of Firefox are you using? is there any other web browsers you are using.

Posted by Fragneto
@Final Arrow: Yes, I have IE9 and I believe I am also using Firefox 4 or 5. Both of them can not connect to the internet eventhough when my computer is connected, and the only browser that works is Chrome. Also, there is a problem with my Norton 360 that also can not connect to the internet when it needs to update definitions and so forth. 
Edited by Final Arrow

@Fragneto: Okay need you to check something for me, it sounds like there is a setting ticked within the options.

In firefox go to the options and the advanced tab, while in the advanced section go to the network tab and press the settings button on the connection box, tick "no Proxy" and then ok and ok and try going to a website, let me know if this works and I will tell you how to do the same in IE, also just double check the address that you are trying to use is correct, silly I know but worth checking.

Also did you have a virus recently?

If it's not that then we may be looking at Malware that does not block chrome, It may be worth downloading Malware bytes and running it to see if it picks anything up. Make sure to update before running, try the above step first before down loading this program. here is a link MalwareBytes. let me know how you get on!

Posted by Samimista

I don't have any problems at the moment but if I do I'll let you know.It's very nice of you to do this.

Posted by Fragneto
@Final Arrow: Yes, I have checked all the browsers proxy settings and all are normal. I thought it was the browser settings at 1st, but then my Norton cannot connect as well. Windows Defender is turned off and the virus/firewall running on my system is Norton 360. But it is odd that it would block itself as well, so I don't believe it's the firewall setting either. Another odd thing is that when I use IE9's [Diagnose Connection] it picks up nothing. I scanned for viruses but like I said, since later last week the definitions can not update due that it cannot connect. Oh, and I also tried uninstalling Firefox and reinstalling, but it is still not getting a connection.
Posted by Final Arrow

@Fragneto: Did you download Malwarebytes and update it and run it. This picks up alot more things then your normal virus scanners.

Posted by sesquipedalophobe

My friend keeps telling me to get the new Linux because of its stylish cube interface. Besides Imp 2 (better than Photoshop), is it worth the effort or should I move on to Windows 7? Also, my elbow cracks when I try to straighten it.

Posted by Fragneto
@Final Arrow: Yes, but it cannot make a connection to the internet to be updated. I am scanning right now
Posted by Final Arrow

@Fragneto: Okay you may need to boot up in safe mode, to do this shut down your computer and press the f8 button on boot up , just keep pressing it till you computer ask you which safe mode you want to use scroll up to safe mode with networking and press enter, a whole load of white writing will appear, after that try and up date norton and Malwarebytes

Posted by Fragneto
@Final Arrow: Ok, i'll do that. brb
Posted by Edamame

I often charge my MacBookPro Laptop to 100% and just leave it that way (fully charged with the charger still attached) because I use it for long periods of time. However, after a while, it goes from 100% to 99% or 98%. What is the significance of this? Am I doing something bad to the laptop? Isn't it worse for me to continuously take out the charger (when it is at 100%) and keep charging the laptop over and over again (when it goes to 5%)? Doesn't that damage or weaken the laptop battery or whatever it is?

Posted by Final Arrow

@Fragneto: How did you get on.

@Edamame: Actually it's a good idea to let your laptop die down sometimes, continues charging can lead to problems with the battery but it is often very rare, just let the battery down and then recharge it up and see how that works.

Posted by Edamame
@Final Arrow said:

@Edamame: Actually it's a good idea to let your laptop die down sometimes, continues charging can lead to problems with the battery but it is often very rare, just let the battery down and then recharge it up and see how that works.

Is it okay if I do the underlined more than ten times? I usually keep my laptop on for many hours.
Edited by Final Arrow

@Edamame: Yeah (just not in the same day) you have to remember that Laptops are designed to be used without the charger, keeping your computer fully charged (where it is rare) can do damage to your battery, I would suggest letting it run down once a fortnight, I let mine run down around about the same and then charge it with the plug. I should add that you do not have to run it down to zero ( I don't suggest you let it drop all the way down) just get it down to about twenty five percent. Also if you never use the battery and mainly use the mains you can always remove the battery and keep it in a cool place to prelong it's life.

Edited by Edamame
@Final Arrow: I see. I guess I shouldn't keep my laptop on for such long periods of time. 
I actually start charging when it drops to something like 7%, and it sometimes goes straight to sleep even if it only goes down to 13%. I am not sure what that means. My laptop gets very hot, and I wonder if my excessive charging is the reason for this. 
Perhaps I can put the battery in the refrigerator (or something) while the laptop is connected to the charger. I wonder if it is okay for my MacBookPro laptop to take out the battery and simply have it connected to the charger.  I actually bought this laptop in 2007, and I am surprised it is still doing so well. 
 
Thank you for your help!  :)
Posted by Final Arrow

@Edamame said:

@Final Arrow: I see. I guess I shouldn't keep my laptop on for such long periods of time. I actually start charging when it drops to something like 7%, and it sometimes goes straight to sleep even if it only goes down to 13%. I am not sure what that means. My laptop gets very hot, and I wonder if my excessive charging is the reason for this. Perhaps I can put the battery in the refrigerator (or something) while the laptop is connected to the charger. I wonder if it is okay for my MacBookPro laptop to take out the battery and simply have it connected to the charger. I actually bought this laptop in 2007, and I am surprised it is still doing so well. Thank you for your help! :)

GOD NO, do not put it in the fridge, when I say cool I mean not in direct light, cupboard or something...do not put it in the fridge.

Edited by Fragneto
@Final Arrow: Sorry for the delay, I've been totally booked at work, I hadn't gotten the time to get back sooner. Anyway, the only browser that works on my system is Google Chrome. All my other browsers can not and certain software can not connect. I tried Malwarebytes, but it couldn't update so I scaned to find problems, but it did not detect anything. Zero. It seems I have no virus, maleware and my system is working properly with the exception of all other browsers and software are unable to connect to the internet.
Posted by Final Arrow

@Fragneto: Did you boot up and safe mode

Posted by ssejllenrad
@Final Arrow: Do you do this?
 
  
Posted by Final Arrow

@ssejllenrad: All the time XD

Posted by Aiden Cross

Why can't they make IE into a decent browser...?
Posted by Final Arrow

@Aiden Cross: Cause they suck...seriously who uses IE anymore 0_O

Posted by Aiden Cross
@Final Arrow: me, at work. because they're too lazy to install a decent one >_<
Posted by The Poet

ok. well, here's a little problem I have been having...perhaps you can think of a solution...
 
so, I have this list on the site called the Characters to edit list (original, I know) where I collect 0 appearence characters and stuff on the site for editors to fix up. It currently has 935 items. Now, me and several of the major editors on the site have been widdling it down, so I have to remove a lot of items. So, I edit the list (I got it down to 899 or so), and then I try to save it. Theres where the problem lies. It gets stuck on the loading graphic (like its too much data to deal with so it times out so its just the loading graphic thats moving).
 
I normally use Firefox, but I've trying to save this list using Google Chrome, which I've been told by several users works...and it did a few times, but the last 6 or so times I tried it (the most recent of which being this morning) it still gets stuck on that loading graphic. (I waited a few hours and then checked to see if it did anything, but nothing...)
 
So, any suggestions?

Moderator
Posted by Sissel

I wished this is more of a help me how to program thread. Because I really need one like that. But, still yay!

Posted by CATPANEXE

HP G61-429WM Notebook PC DVD won't read any disks.

HP G61-429WM Notebook PC

OS: Windows 7 64-bit

LightScribe SuperMulti 8X DVD±R/RW with Double Layer Support

As the title indicates, the drive won't read disks, be they store bought DVD's, burnt data disks, CDR's, blank disks, anything.

The drive itself is present virtually. The lights function and the drive itself spins and attempts to read but doesn't.

The eye is clean. The drivers appear to be present, and the hardware is named (though I question whether it's correct,

the brand and model is unfortunately not listed fully in the specifications for this notebook). All drivers pointed to are accounted for and the device checks as functioning properly.

- TSSTCorp CDDVDW SN-S083N ATA Device

I've tried for close to a year to get this to work. For some time I worked with HP Support but no progress was made.

These were their suggestions...

----

What exactly happens when you insert store bought DVDs?

** the pc attempts to read the disk for a few minutes then stops.

any attempts to open the drive virtually cause the disk to eject and

the message " please insert disk " prompts.

· Do you get any error message? If so, what is the exact error?

** none

· What do those DVDs contain in them? Do they have media files or just data files?

** they're store bought movies.

· What is the format of the store bought DVD?

**DVD

· Do get to see the disk after clicking on the Computer icon?

** no

· Have you tried playing those disks on other computer?

** yes, they play fine. ive been trying to resolve the issue since November of 2010

and have tried store bought disks of every variety

( note: this of course is no longer inclusive to DVD's now, but the problem occurs exactly as is, here were their solutions..)

Solution

1) Check for the presence of the optical drive in Device Manager

· Remove any discs that may be present from the DVD/CD-ROM drive.

· Click Start, and type Device Manager in the Search field. Select Device Manager from the menu when it becomes available. If prompted, allow Windows Vista to continue the action.

· In the Device Manager window, expand DVD/CD-ROM Drives. There should be a name listed for each installed drive.

2) Uninstall and reinstall drivers in Device Manager

· Click Start, right-click Computer, and select Properties

· In the System pane, click the Device Manager link. If prompted, allow the computer to access the Device Manager

· In Device Manager, click the plus sign (+) next to the type of driver you wish to uninstall and reinstall (for example, Modems, DVD/CD-ROMs, and so on), unless the minus sign (-) is already showing.

· Highlight each listed driver one at a time and press the Delete key. When prompted, confirm that you wish to delete these drivers. Do not restart the PC.

· In the Device Manager pane, click the Scan for hardware changes button (near the top). Windows Vista will now scan your system for hardware and install default drivers for anything that requires drivers at this time.

· Verify under the appropriate portion of the list that your device drivers are listed once again

· Once the device drivers have been reinstalled and is listed again, try running your program again

3) Delete Upper filters & Lower filters

· Click Start, and enter “regedit” into the search field. Select regedit in the Programs list.

· If you are prompted for an Administrator password or confirmation, type the password or provide confirmation the Registry Editor appears.

· Click File, Export, type a file name that is easy to remember, and click save. A copy of the registry has been saved for back-up purposes. If the registry is accidentally damaged or more problems occur after completing the rest of these steps, you can double-click this back-up file to restore the registry.

· Locate, and then click the following registry sub key : HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E9 65-E325-11CE-BFC1-08002BE10318}

· In the right pane, right-click Upper Filters, and click Delete

· Click Yes to confirm the removal of the Upper Filters registry entry

· In the right pane, right-click Lower Filters, and click Delete

· Click Yes to confirm the removal of the Lower Filters registry entry Exit Registry Editor, and then restart the computer.

4) Check for the drive in the BIOS

· Remove any disc from the disk drive, and turn the PC off.

· Press the power button to turn the PC on, and when the first logo screen appears, press F10 repeatedly until the BIOS Setup screen appears

·

· On the BIOS setup screen, use the arrow keys to select Main . If it displays an option for an optical driver, select Enable.

A Your BIOS setup screen may display different information, depending on

What model of computer you have.

Alternately, press the F9 key to reset the BIOS to its default state.

· Press F10 to save and exit the BIOS settings, and allow the computer to restart

· Recheck Device Manager to verify the CD, DVD+/-R, or DVD+/-RW optical drive is recognized. The drive should now operate properly.

· If the name for the drive does not exist in either the BIOS or in Device Manager, use the HP Software Update utility to locate and reinstall the device driver.

5) Reseat the Optical Drive

· Slide and hold the battery release latch to the unlock position

· Remove the 11mm P1 Phillips-head screw that secures the optical drive to the bottom of the notebook.

· Use your fingers to grasp the edge of the optical drive bezel and slide the optical drive out of the base enclosure.

· Insert the optical drive into the base enclosure until the connector is seated.

· Replace the 11mm P1 Phillips-head screw that secures the optical drive to the bottom of the notebook.

· Toe the rear edge of the battery into the base enclosure.

· Lower the front edge of the battery and press the battery into the battery bay until the release latch clicks.

----

I completed all but #5, as that set of instructions does not match the physical description of my computer, so is inapplicable. My drive is housed away from the battery compartment, and does not have an individual compartment nor screw on the bottom of the unit, instead is built directly inside the chasis/frame of the entire laptop itself.

Any help would be appreciated. The last and iterated option was to wipe my hard drive clean, but this is not a viable option. I work digitally and off of this PC, and currently burning a back-up disk would be the only option of saving my work, which of course without it functioning can't be done.

---

Hows that for a lovely mess, lol? Thanks for letting me pose this question, any help would make my year.

Edited by Billy Batson

How do I make my computer do this?

BB

Posted by gravitypress

@CATPANEXE: Did you try using compressed air to blow inside the drive? If that doesn't do the trick you might have to buy a new one(You can replace laptop drives). It might be defective.

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