Methos's Blog: Complaints procedure

Methos has crashed for the night... any PM's will be responded to tomorrow night

Added by Methos on July 23, 2008 | |
Right, with all hope this won't actually be used much, but it's here if people need it...

if you have a complaint about a user...


if your complaint is about a user, either their actions on the forums or their submissions, follow these steps...

take a copy of the user name

grab a link of the posts / edits you are complaining about and send them both to a mod...

there are several mods you can send it to, if it's a forum problem then me, Buckshot and Zero Edge will be happy to deal with it...

please bare in mind, this is not for petty squabbles or "he said, she said" crap... if you have a legitimate complaint, send it on...

If you have a complaint about a mod...


Now, this is a little more serious...

if you have a complaint against a mod then it needs to go to the forum admin, which is G-Man...

so do the same as above, send a link of the mod you're complaining about, and a link to what has happened on the forums...

copy both of these links and send a copy to me and G-man using the multiple PM system

all comlaints will be dealt with in confidence and everything will be looked into...


things that will help your complaint be dealt with asap...


Link to everything you are complaining about... if we don't know about it then we can't help you

if it's on the forum, don't 'attack' back... if they're attacking you simply copy the posts and PM it to us, don't attack back because then the complaint goes against both of you

if you make a complaint... don't wander off half way through talking to a mod / admin about it... it bugs us as we all have other stuff to do, complaints are important but we have a ton of other things to do and it doesn't help when people don't answer or just say 'oh it's sorted now, never mind'. if you've made a complaint, follow it through

M